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Returning your item(s)

If you wish to return your items please log in to your account and navigate to order history.

Click on the order reference of the order containing the item(s) you wish to return.


Select the check box next to an item(s) to notify us that they want to return that item and then click on the Return Items button.


Please select a reason as to why the return is being made and then click on Return Items.



Once approved, you will be emailed a link to your returns form with the returns address. Please check your spam folder if it does not arrive. You must include the returns form in the package so we can identify your order.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. You should consider using a recorded delivery service. We don’t guarantee that we will receive your returned item.